A Social business strategy shop
In this moment, brands and their consumers are closer than ever, which allows us to listen, understand and analyze what our communities are saying. We wholeheartedly believe insights are the driving force behind outstanding creative work.
How much do we love our community managers? Let us count the ways. Not only do they serve as the public-facing voice of our accounts, CMs create authentic 1:1 engagements with a community, deliver insights around content performance, and drive business objectives on the daily. So yes, we love them a lot.
To be successful in today’s workstream, you’ve got to master “client services” and “strategy”. Our Account teams do just that—they make smart, strategic recommendations that are grounded in creative insights; inspire, mentor and motivate individuals across all departments; and gather metrics and learnings around initiatives every time we knock a KPI out of the park.
A smart strategy starts with a top-to-bottom analysis of your social channels. Everything from how your competitors are doing, to what your consumer truly wants. After we assess, we’ll identify areas of opportunity so your brand can really flourish.